Shipping policy

Effective Date: August 2, 2025

At Steele Bells, we work hard to ensure your order arrives safely and in a timely manner. Please read our shipping details below before placing your order.

1. Order Processing Times

Apparel & Jewelry: Typically ships within 3–7 business days.
Digital Products: Delivered instantly via email after purchase.
Peak Seasons & Holidays: Processing times may be extended due to order volume.
We do not ship on weekends or U.S. holidays.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and order weight.
Estimated delivery time is 5–10 business days after processing (U.S. orders).
International shipping times vary by destination and customs processing.

3. Tracking Your Order

You will receive a shipping confirmation email with a tracking number once your order ships.
Tracking updates may take 24–48 hours to appear in the carrier’s system.

4. Shipping Locations

We currently ship within the United States and select international locations.
Please note that shipping rates and delivery times for international orders vary by country.
Customers are responsible for any customs duties or import taxes.

5. Damaged, Lost, or Stolen Packages

Steele Bells is not responsible for packages lost or stolen after confirmed delivery by the carrier.
If your order arrives damaged or defective, contact us within 7 days with photos so we can assist.
For lost packages, please first check with your local carrier before contacting us.

6. Address Accuracy

Please ensure your shipping address is correct at checkout.
Orders shipped to incorrect addresses provided by the customer are not eligible for refunds or free replacements.

7. Contact Us

If you have questions about your shipment, email us at: info@steelebells.com